REQUIREMENTS !

At training courses they talk 6 hours about listening, win-win, batna, zopa . Then when you explain to them the real cases... in 3 minutes they switch straight to old Cardinal Mazarin tactics. Tactics of which I am ALMOST already an expert ...

Your product or service has problems ? Half of the problems comes from a bad analysis.  Half of the bad analysis comes from  the fear of asking a lot of questions .   Be bold, be an Analist !